Returns & Exchanges
While we hope that you are completely satisfied with your order, we do understand that some things don't work out. KIN by Kristine gladly accepts returns within 30 days from the continental U.S only. We cannot process returns from Alaska, Hawaii, Puerto Rico or International Orders.
To start your return, please send an email to firstname.lastname@example.org. Please be sure to include your order number and the item(s) that you would like to return. A pre-paid label will be emailed you to within 48 hours.
When your package is received to the warehouse, we will process your refund less $8.95 for the return label. Please allow 2-3 weeks for your refund to be processed.
*Please note: items must be returned in new, unused condition with disclaimer hang tag attached. Any item that is damaged, soiled or does not have the hang tag attached will not be accepted.
We offer FREE exchanges within 15 days of order receipt. To start an exchange, please email email@example.com with your request.
Please note: We are unable to offer international exchanges, as well as exchanges from Hawaii, Puerto Rico or Alaska.